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REQUEST AN EXCHANGE, RETURN OR CLAIM BE ASSURED GUARANTEE

We hate annoying text bots. Either Garrett or Tom will repond to your request within 24 hours during the business day M-F. Requests received over the weekend will be responded to on Monday.

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Enter your PO # *

What would you like to do? *

Please tell us the quantity by style color and size you would like to return or exchange. *

For example 2 Briefs, Maritime Navy, size M/MDRN

Select the reason for the return or exchange *

Too Small

Too Large

Didn't Like the style

Didn't Like the fabric

Didn't like the color

Wrong Item

Other

If other please explain or tell us anything else you would like us to know

We take this section very seriously. We use the data to improve our products, messaging, and overall brand experience. Thank you for taking the time to be as detailed as possible here.

For exchanges please tell us what you would like to exchange the returned items for.

For example. I would like to exchange the 2 size large navy briefs for 2 in size medium.

Please consult our policies for shipping, exchanges, returns and our be assured guarantee. alphx.com

We will process your request and when approved, we will email you your prepaid return label for domestic orders. Once your return has been received, we will issue your credit to the account used to purchase the item(s).

For exchanges, we will send you the return label and simultaneously dispatch your new items. To avoid being charged for them, please ensure returned items are back to us within 30 days .

For international orders please consult our returns section. For any additional questions, comments, or assistance, please don'y hesitate to reach out to us at [email protected]

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