Warranty Claim

BougeRV Warranty Claim Form

Please enter the information of the product you need to apply for warranty. The more detailed, the better it will assist us in the review process.

Note：Please review the Warranty Policy in detail before submitting a warranty claim.

First Name *

Last Name *

Email *

Accept to receive notifications by email.

Phone *

Order Number *

SKU *

Issue Details *

Please provide a detailed description of the issue you encountered and the conditions under which the product malfunctioned. To help us better understand the situation and enhance our products, we encourage you to share as much information as possible. Rest assured, sharing these details will not impact the validity of your warranty.

Image/Video Upload *

Please provide photos or videos of the current condition of the product needing warranty as much as possible, as this will help expedite our review process. The max file size is 10MB.

Please upload a file before submitting.

For damaged or non-working parts: Need product serial number/SN number,outer packaging picture,label on the box,and photos of the damaged product or a video showing it not working.

For missing parts/components: Need product serial number/SN number,outer packaging picture,label on the box,and photos of all received items.

Video Link

For files larger than 10MB, please provide a link.Also, provide the video source (YouTube, Google Drive, etc.) and ensure it’s accessible.

Order products

Order Total (The sum of all the prices of all the items in the order, taxes and discounts included.)

Contact information

Shipping address

Billing address