Complaints Form – HAUS OF ÄSTHETIK

At HAUS OF ÄSTHETIK, we are committed to delivering safe, high-quality, and respectful care. If you have experienced any aspect of our service that has not met your expectations, we welcome your feedback so we can address your concerns and continue to improve.

Please complete this form to the best of your ability. All information provided will be handled sensitively and in accordance with our confidentiality, data protection, and complaints policies. If your concern relates to clinical care, safety, service delivery, or staff conduct, it will be reviewed promptly by management.

Your feedback is important to us, and we aim to acknowledge all complaints within 2 working days and provide a full response within 20 working days, in line with our regulatory obligations and duty of candour.

If you require assistance completing this form, or would prefer to speak with someone directly, please contact the clinic on 07514 543015 or email: [email protected]

Complainant's Full Name: *

Email: *

Date Of Incident: *

Please provide the date your have concerns about:

Phone: *

Please provide a number so we can discuss your concern:

Location of Incident: *

Nature Of Complaint: *

Have Your Say:

Instructions for Completing This Section: Please describe the complaint in clear and factual terms. Include what happened, where and when it occurred, and who was involved. Avoid speculation—stick to known details only. If relevant, include any immediate impact or concern raised.

This field is required.

Preferred Outcome / Resolution Requested: *

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Complaints Form – HAUS OF ÄSTHETIK

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